Developing an AI-Powered UX Research Point of View for Digital Health in A Regulatory Context: An Exemplar Case from MSM and Transgender HIV Care in Nigeria
Researchers have developed AI-powered UX research methodologies for healthcare interventions in Nigeria, focusing on culturally sensitive and low-resource contexts.
A team of researchers developed a culturally grounded, AI-augmented UX research point of view (POV) to inform TeleDeCa, a telemedicine dementia care framework for family caregivers in Nigeria[1]. The POV was developed using a mixed-methods research approach and integrated Generative AI (GenAI) as a bounded research collaborator. In a separate study, researchers created an AI-powered UX research methodology to design digital health interventions for MSM and transgender individuals living with HIV/AIDS in Nigeria[2]. The methodology is grounded in the UXR Point of View (PoV) Playbook and involves four stages: AI-supported hypothesis generation, foundational planning, insight generation via Building Blocks, and construction of stakeholder-specific PoV narratives. The output is a set of ten theory-informed UXR Play Cards translating psychological insight and empirical evidence into actionable design guidance. Both frameworks are designed to be culturally sensitive and stigma-aware.
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